1. “The way your customers perceive you is more important than what you actually do.” Ted Levitt. This quote serves as a reminder that it’s not just about what you can do; it’s about how well you can get the job done. Customers rely on you to provide excellent service that they don’t need to think twice about.
2. “Your most unhappy customers are your greatest source of learning” – Bill Gates. It’s easy to forget that unhappy customers have a lot to teach us in order to improve our services and understanding of customer needs and wants.
3. “71% of consumers who have had a bad customer service experience with a company stopped buying from them altogether” – Microsoft Dynamics. This is a great reminder why customer service should always be top-notch at all times; one bad interaction can turn potential customers away forever!
4. “Good customer service costs less than poor customer service”– Unknown. Taking the time to ensure each client or customer is taken care of properly pays off in the long run, as poor service might result in permanent damage to reputation or lost revenue due to negative reviews or lack of referrals.
5. “Good Service = Good Business”– Unknown Customer service should always be kept top priority – after all, good trips down happy memories lane lead back to loyal customers for repeat purchases or even referrals for new ones!
6. “A satisfied customer is the best business strategy of all”—Michael LeBoeuf. This quote succinctly sums up why having good customer service matters—after all, satisfied customers make more sales and boost business growth!
7. “Focus on adding value, not just offering discounts”- Brook Gibson Customer satisfaction doesn’t have to always be providing lower prices – instead, focus on adding other types of value such as helpful advice or useful product features depending on the context.
8. “The single most influential factor in creating lasting relationships: how well organizations meet their promises by delivering superior levels of performance” – Guy Kawasaki Promise keeping goes beyond simply addressing an issue – it’s about exceeding expectations and getting things right the first time around with amazing product delivery and support tailored towards individual requirements & preferences each time!
9. “If your actions inspire others to dream more, learn more, do more and become more, you are a leader”– John Quincy Adams Leadership runs through every element of successful customer service – whether it’s motivating staff members or setting examples by engaging & serving customers passionately (in-person/online), truly leading from the front leads the way for outstanding results!
10.”People don’t buy products or services, they buy relationships, stories and magic”– Seth Godin. Magic happens when exceptional interactions transform mundane into memorable experiences through powerful story-telling techniques like personalization & friendly banter between staff & patrons alike!
Let’s not forget to share the knowledge with our LinkedIn, Facebook, and Twitter friends ❤.
We at SFI.COZA think that stories have the ability to educate, uplift, and unite people. As a sociable and committed editor, we work hard to provide rich media coverage that connects with our audience. Our ambition to positively touch our audience's lives, one article at a time, is equal to our enthusiasm for storytelling. Come along on this adventure with us as we explore the planet.
